GuardLume is built around a simple idea: clients should have an understandable place to review the services their security provider delivers and ask useful questions about them.
Built for the relationship between provider and client
Security tools hold detailed information. Clients often need help finding the relevant view and understanding what it means for their organization. GuardLume gives providers a shared place for that conversation.
02
Clarity before more dashboards
We focus on readable reporting, visible organizational context and useful next steps. The product connects client workspaces with Okta information, report exports and Zoho Desk conversations, so reviewing information and asking about it can happen together.
03
Explain what the evidence can tell you
A number is useful when its meaning is clear. Enrollment and enforcement are different. An observation is not necessarily the time an event happened. GuardLume aims to preserve these distinctions so reporting supports informed decisions.
04
A consistent experience with your provider’s identity
Providers can configure their branding and invite the people who need access. Client roles and organizational boundaries remain part of the experience, regardless of the identity shown in the portal.
Good questions
A little more clarity.
Does GuardLume deliver managed security services itself?
GuardLume is the software workspace connecting providers and clients. Your security provider remains responsible for the services and advice they deliver.
Where should an existing client ask for help?
Sign in to your workspace and use Helpdesk if your provider has enabled it, or contact your security provider through your usual support channel.
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